At 13 Beautiful People you can place an order online, and that is very easy! It is also possible to request a quotation first.
Stap 1 Place the item that you want to order in your shopping cart.
- To see our products, use the menu option 'Products' or use the search engine shown at the top of the page.
- Select the article of your choice and click the button: “Click and order’’.
- Did you place all of your products in the shopping cart? Go to the shopping cart by clicking the link “complete order’’.
Stap 2 Entering your personal information
- If you are ordering for the first time, we ask you to create an account. Do you already have an account at 13 Beautiful People? If so, then you can log in with your user name and password. You do not have to fill in your personal information again. Next to this, you have the possibility to immediately pay without creating an account.
- To process your order, we ask that you fill in your address information.
- When you have a 13 Beautiful People coupon code or gift certificate, you can cash it in here. Fill in the coupon or gift code and the discount will be automatically settled with the total amount.
Stap 3 Choosing the shipping method
- Choose between the available shipping methods. Orders for the Netherlands are free of charge, but outside of the Netherlands we charge shipping costs depending on the country you want to send your order to. For more information, please see shipping.
Stap 4 Betaalmethode kiezen
- Next, choose the payment method. We accept iDeal, Credit card, PayPal, and Afterpay. For more information, please go to payment methods.
- Click the “Continue’’ button to complete your order.
Stap 5 Overview of your order
- Check the details of your order
- Check the “I agree with the terms of agreement’’ box
- Click the button “Place order’’ to complete your order.
- Depending on the method of payment, you will be forwarded to the payment provider that you have selected.
- After the payment, you will receive an order confirmation by e-mail.
Tracking your order
At Grace vanderHeide Photography, we send your order within 48 hours (on weekdays) through PostNL. You will receive a confirmation e-mail as soon as we have sent your order. If possible, we send your order through standard mail so that you do not have to be at home to receive it. With bigger orders, we will send it as a package and you will receive a track and trace code. When you are not home, you will find a note from PostNL saying either that the package was delivered at your neighbours, you can pick it up at the nearest post office, or they will try and deliver it at a different time.
If you wish to cancel your order, you can do this by sending us an e-mail to email@example.com. If the order is already on its way or being prepared it is not possible to cancel the order and you will have to return it.